Terms of Service
Last Updated: December 17, 2024
Effective Date: December 17, 2024
1. Introduction and Acceptance
Welcome to CoinShares AI ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CoinShares AI governing your access to and use of our automated cryptocurrency trading platform, including our website, mobile applications, APIs, and all related services (collectively, the "Platform" or "Services").
By accessing, registering for, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Risk Disclosure Statement, and all other policies referenced herein. If you do not agree to these Terms, you must immediately discontinue use of our Platform.
IMPORTANT: The Services involve cryptocurrency trading, which carries significant financial risk. You may lose some or all of your invested capital. Please read our Risk Disclosure Statement carefully before using the Platform.
2. Eligibility Requirements
2.1 Age and Legal Capacity
You must be at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is higher, to use our Services. By using the Platform, you represent and warrant that you have the legal capacity to enter into binding contracts.
2.2 Geographic Restrictions
Our Services are not available to users in jurisdictions where cryptocurrency trading or automated trading systems are prohibited or restricted by law. You are solely responsible for ensuring that your use of the Platform complies with all applicable laws in your jurisdiction.
You represent and warrant that you are not:
- A resident of a country subject to international sanctions or embargoes
- Listed on any government list of prohibited or restricted parties
- Using the Platform on behalf of any such person or entity
- Located in a jurisdiction where our Services are prohibited
2.3 Account Requirements
To access certain features of the Platform, you must complete our registration and verification process. You agree to:
- Provide accurate, current, and complete registration information
- Maintain and promptly update your account information
- Complete all required identity verification (KYC) procedures
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Immediately notify us of any unauthorized access
3. Description of Services
3.1 Automated Trading System
CoinShares AI provides an artificial intelligence-powered automated cryptocurrency trading platform that:
- Analyzes market data and identifies trading opportunities using proprietary algorithms
- Executes trades automatically on your behalf based on predefined strategies
- Monitors multiple cryptocurrency markets simultaneously
- Provides real-time portfolio tracking and performance analytics
3.2 Trading Modes
Study Mode: A simulated trading environment using virtual funds ($100,000) that allows you to experience our AI trading system without financial risk. Study Mode uses the same algorithms and market data as Live Mode but does not involve real cryptocurrency transactions.
Live Mode: Real cryptocurrency trading using actual funds. Requires a minimum deposit of $1,000 USD equivalent, completion of identity verification, and acknowledgment of all associated risks.
3.3 Commission Structure
Our service operates on a profit-sharing model:
- No subscription fees, signup costs, or hidden charges
- 5% commission on profitable trades only
- No commission charged on losing trades or when no profit is generated
- Commission is automatically calculated and deducted upon trade closure
4. User Responsibilities and Prohibited Activities
4.1 User Responsibilities
You agree to:
- Use the Platform only for lawful purposes
- Maintain adequate security measures for your account
- Keep your login credentials confidential
- Monitor your account activity regularly
- Report any suspicious activity immediately
- Ensure sufficient funds are available for trading
- Understand and accept all trading risks
4.2 Prohibited Activities
You shall not:
- Violate any applicable laws, regulations, or third-party rights
- Use the Platform for money laundering, terrorist financing, or other illegal activities
- Attempt to manipulate markets or engage in fraudulent trading
- Create multiple accounts or use false identities
- Reverse engineer, decompile, or disassemble any part of the Platform
- Interfere with or disrupt the Platform's operation or security
- Use automated scripts or bots (except those provided by us)
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Circumvent any security measures or rate limits
- Use the Platform to compete with our Services
5. Financial Terms
5.1 Deposits
Deposits are accepted in USDT (Tether) across supported blockchain networks (TRC20, ERC20, BEP20). You acknowledge that:
- Minimum deposit for Live Mode is $1,000 USD equivalent
- Blockchain transactions are irreversible
- Deposit confirmation times vary by network
- You are responsible for sending funds to the correct address
- Deposits sent to incorrect addresses may result in permanent loss
5.2 Withdrawals
Withdrawal requests are processed subject to:
- Completion of all required verification procedures
- Account security review
- Standard processing time of 1-3 business days
- Network fees deducted from withdrawal amount
- Our discretion to delay withdrawals for security purposes
5.3 Trading Capital
Funds allocated to the AI trading system ("Trading Capital") are subject to market risk. You understand that:
- Trading Capital may decrease due to market movements
- Past performance does not guarantee future results
- You may lose some or all of your Trading Capital
- The AI system does not guarantee profits
6. Risk Acknowledgment
CRITICAL RISK WARNING: Cryptocurrency trading involves substantial risk of loss. The value of cryptocurrencies can be extremely volatile and unpredictable. You should never invest money you cannot afford to lose.
By using our Services, you acknowledge and accept that:
- Cryptocurrency markets are highly volatile and unpredictable
- Automated trading systems can experience technical failures
- Historical performance does not indicate future results
- Market conditions can change rapidly and dramatically
- Regulatory changes may affect the value of cryptocurrencies
- Internet connectivity issues may affect trading execution
- You may lose your entire investment
- We do not provide financial, investment, or tax advice
For complete risk information, please review our Risk Disclosure Statement.
7. Intellectual Property Rights
7.1 Our Intellectual Property
All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, trading algorithms, and the selection and arrangement thereof, are the exclusive property of CoinShares AI or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:
- Modify, copy, or distribute any content from the Platform
- Use any data mining, robots, or similar data gathering tools
- Access or attempt to access any systems or servers without authorization
- Use our intellectual property for any commercial purpose
8. Disclaimers
8.1 No Financial Advice
CoinShares AI does not provide financial, investment, tax, or legal advice. The information and services provided through the Platform are for informational purposes only and should not be construed as financial advice. You should consult with qualified professionals before making any investment decisions.
8.2 Platform Availability
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8.3 Trading Performance
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY TRADING SIGNALS, MARKET DATA, OR PERFORMANCE METRICS. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- CoinShares AI, its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform.
- Our total liability to you for any claims arising from or relating to these Terms or your use of the Platform shall not exceed the greater of (a) the amount of fees you paid to us in the twelve months preceding the claim, or (b) $100 USD.
- We are not liable for any losses resulting from market volatility, technical failures, unauthorized access to your account, or your failure to secure your credentials.
Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply.
10. Indemnification
You agree to indemnify, defend, and hold harmless CoinShares AI and its affiliates, directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
- Any content you submit or transmit through the Platform
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting our support team. Upon termination, you must withdraw any remaining funds in your account.
11.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the Platform at any time, without prior notice, for any reason, including but not limited to:
- Violation of these Terms
- Suspected fraudulent or illegal activity
- Failure to complete verification requirements
- Extended periods of inactivity
- At our sole discretion for any reason
11.3 Effect of Termination
Upon termination, your right to access the Platform will immediately cease. We may retain your account data as required by law or for legitimate business purposes. Termination does not relieve you of any obligations incurred prior to termination.
12. Dispute Resolution
12.1 Informal Resolution
Before initiating any formal dispute resolution, you agree to contact us first and attempt to resolve any dispute informally. Most concerns can be resolved through our customer support team.
12.2 Arbitration Agreement
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be finally resolved by binding arbitration. The arbitration shall be conducted in accordance with international arbitration rules.
12.3 Class Action Waiver
YOU AGREE TO RESOLVE ANY DISPUTES ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the modified Terms.
For significant changes, we may provide additional notice through email or a prominent notice on the Platform. You are responsible for reviewing the Terms periodically.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and CoinShares AI regarding the Platform.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
14.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
14.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, wars, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
15. Contact Information
For questions, concerns, or notices regarding these Terms, please contact us:
CoinShares AI
Email: legal@coinshares-ai.com
Support: support@coinshares-ai.com
By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.